FAQ

How to buy tickets?

Tickets can be purchased on our website in the "Buy tickets" section or on the page of a specific event. Payment is made via Stripe.

Can I buy tickets at the entrance?

Depends on the event. If tickets are still available, they can be purchased at the door at full price. We recommend booking online in advance.

What types of tickets are available?

We offer Standard, VIP, Premium and Early Bird. Availability of types depends on the specific event.

Do I need to print a ticket?

No, it is enough to show the e-ticket on the phone or state the name at registration.

Is it possible to return the ticket?

Returns are possible no later than 7 days before the event. Contact tickets@volya.nl.

What if the event is cancelled?

In case of cancellation of the event by the VOLYA fund, funds are returned automatically within 14 working days.

Can I transfer the ticket to another person?

Yes, write to us at tickets@volya.nl with the details of the new ticket holder.

How to make a donut?

Go to the "Donate" page, choose the amount and type (one-time or monthly). Payment via Stripe or PayPal.

Is it possible to make a regular donation?

Yes, on the donation page, select the "Monthly donation" option. You can cancel at any time.

Where do the funds go?

100% of the funds are directed to charity projects. Detailed reports are available in the Reports and Transparency section.

Can I get a tax confirmation?

Yes, as an ANBI organization, we provide tax receipts for donations from €50.

How to become a VOLYA partner?

Fill out the form on the "Partners and Sponsors" page. Our team will contact you within 5 working days.

What collaboration formats are available?

Event sponsorship, charity partnerships, media partnerships, volunteer programs.

Do you provide reporting to partners?

Yes, each partner receives a quarterly report on the use of funds and coverage of activities.